Got bumped up to a super clean room that even had a comfy couch in it! 🛋️

Hot shower

My scheduled departure was early and the breakfast was not available to the quests at the prescribed time due to the employee not arriving on time. There needs to be a backup person to ensure scheduled events are on time. Customers plans should not be delayed because an individual cannot show up to work on time.

Beautifully kept place with impressive, brand-new units. Roses in the room add a nice touch. - Clean towels provided in the bathroom. - Perfect location in Jackson, short walk to shops, restaurants, eateries, and stores. - Conveniently located right off the highway. - Nice bar area for guests to enjoy.

The rooms with a couch.

No breakfast.

The Bed and spa shower head. I felt so comfortable and privacy.

no continental breakfast.

The location here is great, close to a mall with plenty of dining options and shops around.

Cleanliness, friendly staff, location, excellent facilities. Not recommended for families with young children, no microwave, disabled tub.

The staff was very friendly, yet when you had a problem there was no follow-up or resolve. For example, I am a senior citizen with arthritis. My bathroom had a tub, which was great. However, the stopper did not come down to keep the water in the tub. It seemed disabled somehow. I called the first night and the person on front desk said that whether I had a tub or not depended on which room I was in (?). She said hold on and after holding on a substantial time I hung up. No one called me back. I ask a maintenance worker about the problem the next day. He did come to my room and checked it out. he said it was stuck or rotted out. he went to find a fitted stopper. He didn't come back. I called the front desk and they said They would call him. No one came back. I finally went to Dollar General and bought a flat stopper.

The hotel is beautifully kept and quiet. The staff is amicable and outstandingly accommodating. The location is magnificent and absolutely perfect, just 3 miles from Freedom Ridge. It's in a nice area, which is another bonus.

In general the service was great. It was in a nice location near restaurants and cafeterias.

comfort of the bed shuttle for festival the staff

The fact that the breakfast was not what was advertised on Booked.net There is no breakfast buffet. Everything at hotel is very expensive (food, drinks, snacks,ect.) The whirl pool was not available. Some of the cable channels were not available (no BET,MTV,Oprah Network,Bravo, ect.)

My stay was comfortable here. Every detail of the hotel was great. All the staff were superbly friendly and really accommodating. The location was particularly good and unbeatable. To food places, it's a plus. It's right by a mountain, many restaurants, and other shopping venues.

The location of this hotel just next door to Close to restaurants as well as Courtyard Jackson Ridgeland was handy and decent. Because of a problem with the queen room I was upgraded and had exceptionally clean and compact room with a couch. Good services were available.

This place is well-maintained and located in a great spot close to lots of restaurants, a shopping mall, and plenty of food joints. 🍔

Comfortable room with a cozy couch, the bed was pretty comfy too. The spot was super convenient, surrounded by lots of restaurants and shops. 🛋️

Great location near many restaurants, Gulf Shores, and common areas, with attractive building and rooms featuring a couch.